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Friday, October 16, 2009

Automotive Services Consults Assists Your Dealership Keep Customers

By Johnny Simmona

Economists say it will be well into 2010 before the automotive industry turns around. While this is tough for auto dealers' profits, automotive consulting services groups say that the current economic downturn is a good time for dealerships to retool their service departments by looking at three processes: convenience, customer service and follow-up.

The goal of a good dealer service department should be to make it as easy as possible for a car owner to use it for regular maintenance as well as vehicle malfunctions, saying automotive service consulting firms. Convenience gives regular customers a strong reason to stay with the dealership instead of moving on to a less expensive, but more attentive, auto service vendor. Consultants point out that one way to ensure steady revenue, even in down times like these, is to retain existing customers, rather than have to spend more marketing dollars to bring new customers in the door.

A process is made up of a series of actions, done in a specific order that will create consistent results when followed. Processes define what different parts of the organization do. Good processes clearly tell an employee how to go about his or her job and how each worker contributes to create a consistent result. Good processes shouldn't restrain employees; they should be seen as "best practices" to follow for achieving the desired end result. Thus it pays dealers to take a look periodically not only at the bottom-line revenue from their service and parts departments, but the ways in which those departments go about their tasks. Automotive service consulting firms estimate that dealers can increase their profits without having to increase their volume if they'll inspect their processes for actions that waste time and money.

In addition to convenience, the way a service department operates often means the difference in good business and bad. Ensuring quality customer service means taking a good look at the service department's processes, say automotive service consults firms.

Follow-up forms the last of this trio of tools for surviving tough times. Automotive service consulting firms stress that it's the service department that's responsible for keeping customers for the dealership. Customers see the automaker and the service department as one entity. In their minds, the service department has the duty to keep their make and model of vehicle on the road.

The last tool in this tough-times survival kit is follow-up. Ideally, follow-up calls should be made to service customers within a day - two at the most. Service departments that don't treat their customers with this kind of courtesy and respect are practically sending them down to the street to the first automotive service or quick-lube outlet they can find, say automotive service consulting firms. That's because in the customers' minds, the service department equals the automaker.

Customers who don't feel that their business is truly valued by a dealership's service department are much more likely to choose another automaker when it comes time for their next car or truck. Studies have found this to be true no matter how many innovative features the automaker's next models may carry. - 21396

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Valentine Radar Detectors - The Best Technology For Your Money

By Christopher Omandam Encabo

If you are on the market for a good radar detector, there are limited choices to choose from that are reliable and have the reputation to back up that reliability.

As such, it is important to do your research prior to purchasing your unit to ensure you are truly getting the best technology for your money.

Upon doing my own research, I found that a series of detectors are currently dominating the industry today, and they are Valentine radar detectors. There are a good amount of reasons why this is the fact. However, we will only explore the technological side of some models and how they perform.

To begin, Valentine radar detectors are the only models in the market currently have frontward and rearward antennas. This offers the owner 360 degrees of radar detection around the vehicle.

Upon encountering a threat using the extremely powerful range presented by these frontward and rearward sensors, the antennae will communicate with an on board computer that pinpoints the location of where the threats are coming from, followed by an alarm.

After which, a location of the threat on conjunction to your vehicle is displayed on the high definition display screen.

This system allows the owner to decide if the signals being tracked are threatening. If you have owned a detector in the past, you will understand the importance of this feature.

To Wrap It All Up

Valentine radar detectors offer the latest technology and top of the line warning system in the industry. If you are looking for the best of the best, and have the money to spare, this is the detector for you.

Also, Valentine radar detectors come with the company upgrade policy that allows for the owner to send the detector back in to be retro fitted with the latest upgrades in software and hardware, making it so you never have to buy another radar detector again! - 21396

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Maximise Your Caravan Holiday With A Porch Awning

By Francisco Javier Franco

Caravan porch awnings have given made it a lot easier for caravan enthusiasts to explore far and wide. These enable the holidaymakers to extend the storage area of their caravan whenever required. Apart from that, these attractive looking awnings add style to any caravan.

Generally, the caravan awnings are made from polyester or acrylic. In addition, the frames of these awnings are made of aluminum or steel, which make these withstand the bad weather.

You can choose from a host of colors, shapes and sizes that these awnings are available in, depending upon the holiday spot, weather there and of course, your caravan.

One of the major disadvantages that a caravan porch awning had was its tough installation. It was never easy to erect these bulky awnings at start of a holiday and bring them down at the end. They were also difficult to transport. Their large size and heavy weight always caused a problem in the transit.

But now things have changed. With technology advancement, you can buy caravan awnings that are lighter in weight. These are easier to erect as well as disassemble, owing to their lighter weight.

In addition, some of these awnings even have many windows, power grip and heavyweight zips, which further ensure their reliable usage.

Another benefit that caravan porch awnings have is their availability at lower prices. These are lot cheaper than the full porch awnings and will comfortably suit your budget.

You might also get these awnings on rent for your holidays. There are many online hiring stores available, which can provide you with awnings of your choice on a rental basis. The rent may be on a daily basis or for weekly basis depending on your holiday period.

So next time, when you plan to go for a caravan trip, ensure that caravan porch awnings are a part of it. - 21396

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Auto Insurance - Car Insurance Details

By Jerry Dodd

Each one of us as American nationals understand the fact that each state has announced auto insurance policy as a necessity for individuals having their own vehicles. Hence we all should willingly make an attempt to get auto insurance policy.

You should be aware of the fact that commercial auto insurance is relevant to people who own vehicles which are utilized for carrying on business related activities. There exist a lot of auto insurance policies, and commercial auto insurance is among them.

Incidentally, do you own an auto insurance policy? It is understandable if you have postponed the idea on account of various other expenses which are obligatory. But you cannot use your vehicle on the states roads without having an auto insurance policy.

Hence you should think about purchasing an auto insurance policy. Initially, you should speak to your contacts and try to understand how they managed to purchase one and also pull together quite a few car insurance quotes so that it proves to be helpful later.

There is another way, though. Try to take the help of the internet which is the best mode to collect car insurance quotes. You will be surprised to note that there are a plethora of companies which are eager to offer cheap car insurance quotes.

Once you are searching online, you can also try to find details on young driver car insurance charges, this extra detail might prove handy. Try to go through the car insurance latest quotes while going through the websites of various companies.

When you are on the job of collecting a number of car insurance quotes, take care to look at as to what benefits they cover, if there is any accident. It is not necessary that low-cost auto insurance rate is always beneficial.

Weigh both the options. Firstly, the benefits offered by the company and then the benefits required by you if there is a mishap on the road. If you are satisfied with the benefits and the rate, buy the policy of that company. This way, you are sure to be a proud owner of a good auto insurance policy. - 21396

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Things To Consider When Buying Car Insurance

By Vic Shallow

Its not always easy to select an auto insurance carrier. Every consumer selecting a car insurance company should consider the following criteria:

Price

While it is understandable that Price tends to be the number one concern for auto insurance consumers, you should always seek to secure a policy that meets your insurance needs. Comparison shop To find the best price on your auto insurance. Always compare policy features and coverage and get quotes from multiple insurance carriers.

Purchase Method

It is important to find a car insurance company that allows you to purchase insurance in a way in that you are comfortable. There are many options for buying car insurance in the information age. As a consumer, you can buy a policy over the phone, online, or face to face with an agent. , Although some would prefer to have a local insurance agent they can meet with face to face, many others are comfortable purchasing insurance over the Internet or over the phone. Deciding which method suits you best, is a step in the right direction, then look for an auto insurance company that can accommodate this preference.

Is The Insurance Company Reputable?

Doing research on an auto insurance company can really pay off in the long run. Researching their financial stability will provide information about your car insurance provider's ability to pay claims. You will need your insurance company at a time when you may be physically and financially weak. Many companies rate insurance carriers, including A.M. Best and Moody's Investor Services.

It is also wise to investigate an insurance company's customer service and satisfaction rating. To check a companies customer service record call your state department of insurance, and the Better Business Bureau (BBB). Also, use your family, friends, and co-workers, as a resource. Find out what auto insurance companies they are using and how they feel about their experience as a customer with those companies. - 21396

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